




-
Moyens de paiement
Customer Reviews
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to your cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk for you! The merchandise must simply be unused, in its original state and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to follow it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 working days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Just enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
Is the teapot dishwasher safe?
No, it is recommended to wash it gently by hand to protect the materials.
Can it be used for iced tea?
Yes, it withstands cold as well as hot temperatures without any problem.
Does the handle get hot during infusion?
No, the wooden handle remains cool to the touch, even with very hot liquid.
Can the filter be detached?
Yes, the filter is designed to be removed so that the leaves can be released into the cup.
-
Moyens de paiement
Have a question?
Write to us using the form below and our team will respond to you as soon as possible!